Privacy Policy

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Privacy Policy
Effective Date: April 23, 2025

At Pauline’s Lingerie (“Pauline’s”, “we”, “us”, or “our”), we value your trust. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy and ensuring a transparent understanding of how your data is handled.

Interpretation
Words with capitalized initials have defined meanings as outlined below. These definitions apply equally in singular and plural forms.

Definitions

• Account means a unique account created for you to access parts of our website or services.
  
  
• Company refers to Pauline’s Lingerie, headquartered in Brockville, Ontario, Canada.
  
  
• Cookies are small files placed on your device by our website to improve functionality and analyze usage.
  
  
• Country refers to: Canada
  
  
• Device means any device used to access the website, such as a computer, smartphone, or tablet.
  
  
• Personal Data refers to any information that identifies or could be used to identify an individual.
  
  
• Service refers to the Pauline’s website and any related online services.
  
  
• Service Provider refers to any third party that processes data on behalf of Pauline’s.
  
  
• Usage Data is information collected automatically, such as browser type, time spent on pages, and IP addresses.
  
  
• Website refers to Pauline’s Lingerie, accessible at www.paulineslingerie.com.
  
  
• You means the individual accessing or using our website or services.
  
  

Personal Data
When you interact with us, we may collect personal information, including:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Shipping and billing address
  
  
• Payment information (processed securely via third-party providers)
  
  

Usage Data
We automatically collect usage information when you access our website. This may include your IP address, browser type, pages visited, time and date of your visit, and device identifiers.

Tracking Technologies
We use cookies and similar technologies to understand website traffic, customize your experience, and enhance our service. You can control cookie settings through your browser preferences.

We use the information we collect to:

• Provide, operate, and maintain our website and services
  
  
• Process transactions and fulfill orders
  
  
• Communicate with you about your account, purchases, and customer service inquiries
  
  
• Send promotional communications (only if you opt in)
  
  
• Improve our products, website functionality, and user experience
  
  
• Comply with legal obligations or regulatory requirements
  
  

We do not sell or rent your personal data. We may share it with:

• Service Providers: Companies who support our website functionality, marketing, logistics, or payment processing
  
  
• Legal Authorities: When required by law or to protect our rights
  
  
• Business Transfers: In the event of a merger, acquisition, or asset sale
  
  

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
  
• Correct inaccurate or incomplete information
  
  
• Withdraw your consent or object to data processing
  
  
• Request deletion of your data
  
  
• Lodge a complaint with a data protection authority
  
  

To exercise your rights, please contact us at: paulineslingerie@gmail.com

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance.

If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Pauline’s Lingerie
Brockville, ON Canada
paulineslingerie@gmail.com